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Knowledge base
Databases
Access (Public)
31
ACCESS - Colours
ACCESS - Compile Error - (User-defined type not defined)
ACCESS - Conditional Formatting
ACCESS - DATE (Get Year / Month From String)
ACCESS - DLookup
View all 31
SQL
2
SQL - General Statements
SQL - Export / Import Data
COVID-19 Help & Advice
IT Help & Advice
17
Service Status - (Apple)
Service Status - (British Gas Hive)
Service Status - (BT)
Service Status - (EE)
Service Status - (MS Office 365)
View all 17
Hoaxes
0
Kids (Animal Webcams)
11
Webcam - ApeCam
Webcam - Baboons
Webcam - Burrowing Owls
Webcam - Condor's
Webcam - Elephant's
View all 11
Kids (Educational)
7
Barclays - Digital Eagle
BBC - Bitesize
Covid-19 - How to talk to kids
DECSY - Educational resources
ITV - COVID-19 how to educate your children at home
View all 7
Transport
1
MOT's - Relaxation OF MOT
Adults (Health)
1
Mental Health - Guidance
Support (IT)
Alerts
1
Alert - (Win10 - Unable to connect to the internet MS Update DHCP Issue - Dec16)
Find Devices
2
Find Devices - (Microsoft)
Find Devices - (IOS Apple)
General
1
Support - Files & Programs
Hardware
1
HardDrive - Western digital types
Network Cabling
2
Cat 6 - How To Make Network Patch Leads
RJ45 Outlet - How To Wire
Remote
1
Remote Support
Service Status
1
Service Status - (O2)
Test & Checking Tools
5
Email Address Checker
EXCHANGE 2007 - Test Exchange Connectivity
MAC Address - Where to find
MX Toolbox
Netalyzr - Network Testing
Update
4
AMD - (Update)
Fujitsu - (Update Drivers)
HP - (Support Assistant)
Intel - (Updates)
Support (Gen)
Electrical
1
Wylex - (Board Details)
Heating & Vent
3
Gas - Convert Cubic Meters To KwH
Hive - (Service Status)
Radiators - Type & Style
Lighting
4
Lighting - (LED Bulb guide)
Lighting - (LED to STANDARD lighting comparison)
Lighting - (Lighting Energy Calculator)
Lighting - (Two Way Lighting Switch)
Email IT Alerts
1
ALERT - IT Warnings & Scams
Microsoft
Excel
25
EXCEL - Avoid Zero's in Graphs
EXCEL - Alternating row colour and column shading
EXCEL - Calculate Difference Between Times
EXCEL - Concatenate Function
EXCEL - Convert Negative Numbers To Zero
View all 25
Hotmail
2
Hotmail - How To Add Sweep Rules
Hotmail - Mail Settings
Internet Explorer
1
Internet Explorer - Downloads
One Drive
2
Onedrive - (Add and sync shared folders to your OneDrive)
Onedrive - (Move Folder Location)
Outlook
0
Picture Manager
2
PICTURE MANAGER - very slow to open.
PICTURE MANAGER - not installed OFFICE 2013
Word
4
WORD - Add Page of Page to a document
WORD - How to create a hot key (Hyperlink)
WORD - Network Path Hyperlinks change to Local C Drive
WORD - Search and Replace Specific Formatting (fonts, styles,etc) in Microsoft Word
Office - General
5
OFFICE - Keeps asking you to accept the EULA
OFFICE - What Version Am I Using
OFFICE 2013 - Documents Wont Open With Office 13 when another version of Office is installed.
OFFICE 2013 - Repair Installation
OFFICE 2013 - View or change the Office or Outlook Product Key
General
FAQ
9
Adding non standard text, foreign letters or characters
Convert Bits,bytes
Default Router Passwords
How to send attachments to big for email
Internet Speed Measurements
View all 9
HTML And Webages
2
HTML - Autorefresh
Webpage - Create Linked Photos In Word
Internet Explorer
4
Change the Default Location for Saving Internet Explorer Favorites
How to start internet explorer without add ons
Specific Webpages can takes a long time to load
Web Pages - Set to auto refresh (HTML)
Licencing
1
Microsoft Licencing
Network
2
Routing - Add a TCP/IP Route To the Windows Table
Routing - How routing works
Scams, Hoaxes & Virus Warnings
1
Adobe Acrobat Scam Email
USB
1
USB - 230v Socket Outlets
Web Links
1
7 Zip
Printing
1
Default Printer keeps changing
Operating Systems
Android
2
ANDROID - Get Network Settings
Android - Versions
DOS
1
Extract, save or print file list from a directory
General
24
Desktop Window Manager Stopped Working And Was Closed
Group Policy - Add / Remove / Update The Registry using a group policy
Group Policy - Editor To Manage Local Policy
MAC Address - Find Out Whois
Map / Unmap a network drive
View all 24
Scripts
2
CMD - Remote PC Reboot / Shutdown
CMD - Useful command line prompts
Servers
4
Group Policy
DNS Management Guide
Missing Virtual Server in Hyper-V management
SERVER 2008 - Compact WinSXS
Windows XP
0
Windows 7
5
WINDOWS 7 - Clean out superseded hotfixes
WINDOWS 7 - Mapped Drive Connection to Network Share May Be Lost (Big Red Cross)
WINDOWS 7 - Pin and Jump Lists
WINDOWS 7 - Pin & Jump Lists Not Working Correctly
The user profile service service failed the logon
Windows 8
4
WINDOWS 8 - Customize the Win8 Start Screen
WINDOWS 8 - Disk Cleanup
Error 850: The Extensible Authentication Protocol type required for authentication of the remote access connection is not installed on your computer
WINDWOS 8 - Turn Off network sharing for home users
Windows 10
9
Windows 10 - "God Mode" How To Enable
Windows 10 - How To Set Up Default Browser
Windows 10 - Jump Lists
Windows 10 - Keeps Changing Default Printer
Windows 10 - Main Help Page
View all 9
Windows 11
1
Windows 11 - Check Requirements
Hyper V
1
Missing Virtual Machines on Hyper V Console
Manufacturers (IT)
Adobe
1
Adobe - Unlock protected documents
Akura
1
Akura tablet - How do i get the password off the 7 inch Akura tablet
Barracuda (COPY.COM)
1
Barracuda Copy - (Online Help)
Brother
3
Brother - HL-2240
Brother - MFC-J5720DW
Brother 2130 - (64 Bit Driver)
Classic Shell
2
Classic Shell - Home & Download Page
Classic Shell - Wont autostart
Defraggler
1
Defraggler - Command Line
Desktop Central
1
Desktop Central - Remote Access Being Blocked
Google
2
Google Sites - (Add MyLiveChat)
Google Sites - (Verification Of Web Ownership)
HP (Printers)
6
HP Cartridge / toner Selector
HP Deskjet 1000-'Ink Cartridge Incompatible Problem,
HP Deskjet (2132)
HP Laserjet Pro M1212nf - 'Supply Memory Error' Message Displays on the Control Panel
HP Laserjet Printer Error Codes
View all 6
HP (PC's)
2
HP G6 - User manuals
HP Mini 210-2201sa - HARD RESET
Java
1
Fail to install or update Java
Lemark
1
Lexmark Product Selector
Microsoft - (General)
0
o2
1
Error - (You are not subscribed to mobile data service)
Paragon
1
Paragon - Free Partition Manager
PDF
1
PDF - Merge Documents
Plusnet
1
Plusnet - (TG582n Router)
Team Viewer
1
Team Viewer - Customer Link
Toshiba
1
Toshiba Support Portal
TP Link
1
TP Link W8968-(Manuals)
Ubiquity
2
Unifi - Edit Background CSS File
UniFi - Run the Controller as a Windows service
Manufacturers (Building)
Electrical - Wylex
0
Electrical - MK
2
MK - (Consumer unit 17th Edition Guide)
MK - (K7666sMET)
Communications
General
1
iCalendar - Add files into Outlook
Broadband
5
Performing a Quiet Line Test (BT Line)
Sam Knows (Exchange Details)
ADSL Speedguide - DSL line attenuation
ADSL Speedguide - Default Passwords
Broadband Speed Testing
Exchange
1
Exchange - Analyzer
Apple -- Iphones
11
ITunes - AppleSyncNotifier.exe - Entry Point Not Found
APPLE ID -- Security and your Apple ID
IPHONE -- Auto brightness keeps going up automactically
IPHONE - Change phone number in iMessage
IPHONE - iCloud & Backup Review
View all 11
MS Exchange
3
Export mailbox information.
Microsoft Exchange Transport is rejecting messages because the available disk space has dropped below the configured threshold
Renewing the self signed certificate
Nokia
1
Nokia - Lumina 570 (Backing Up)
Windows Phone
1
Your Windows Phone 8 doesn't work or respond as expected
BT Exchanges
1
Sam Knows - Exchange & Broadband details
Help Desk Software
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